Privacy Policy Page

### 1. Introduction  

1.1 Welcome to the techkloud platform operated by techkloud ("techkloud," "we," "us," or "our"). techkloud takes seriously its responsibilities under applicable privacy laws and regulations ("Privacy Laws") and is committed to respecting the privacy rights and concerns of all users of our websites and mobile applications (the "Platform") (collectively referred to as the "Services"). A "User" refers to any individual who registers an account to use our Services, including buyers and sellers (collectively, "Users," "you," or "your"). We recognize the importance of the personal data entrusted to us and believe it is our responsibility to manage, protect, and process your personal data appropriately. This Privacy Policy ("Policy") aims to help you understand how we collect, use, disclose, and/or process personal data provided by you or in our possession, both now and in the future, and to assist you in making informed decisions before providing any personal data to us.  

1.2 "Personal Data" or "personal data" refers to data about an individual that can identify the individual, either directly or in combination with other information to which we have or are likely to have access. Common examples include names, identification numbers, and contact details.  

1.3 By using our Services, registering an account, accessing our Platform, or interacting with our Services, you acknowledge and agree to the practices, requirements, and policies outlined in this Privacy Policy. You hereby consent to our collection, use, disclosure, and/or processing of your personal data as described herein. If you do not agree to the processing of your personal data as outlined, please refrain from using our Services or accessing the Platform. We reserve the right to modify this Policy at any time. Unless otherwise restricted by law, your continued use of the Services or Platform, including placing orders, constitutes acceptance of any changes to this Policy.  

1.4 This Policy applies alongside other notices, contractual terms, or consent clauses governing the collection, storage, use, disclosure, or processing of your personal data, unless explicitly stated otherwise.  

1.5 This Policy applies to both buyers and sellers using the Services, unless expressly stated otherwise.  

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### 2. When Does techkloud Collect Personal Data?  

2.1 We may collect your personal data under the following circumstances:  

- When you register for or use our Services or Platform, or open an account with us;  

- When you submit forms, including applications or other documents related to our products and services, whether online or in physical form;  

- When you enter into agreements, provide documentation, or use our products and services;  

- When you interact with us via phone (which may be recorded), email, fax, in-person meetings, social media, or customer service channels;  

- When you use our electronic services, interact with our applications, or access our Platform (including via cookies deployed during your interactions);  

- When you grant permissions on your device to share information with our applications or Platform;  

- When you link your techkloud account to a social media or external account per the provider’s policies;  

- When you conduct transactions through our Services;  

- When you provide feedback or file complaints;  

- When you participate in contests; or  

- When you submit personal data to us for any reason.  

The above list is non-exhaustive and highlights common scenarios where personal data may be collected.  

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### 3. What Personal Data Does techkloud Collect?  

3.1 Personal data collected by techkloud may include, but is not limited to:  

- Name;  

- Email address;  

- Date of birth;  

- Billing and/or delivery address;  

- Bank account and payment information;  

- Phone number;  

- Gender;  

- Device information used to access our Services or Platform;  

- Network data and details about interactions with people and accounts;  

- Photos, audio, or video recordings;  

- Government-issued IDs or other information required for due diligence, KYC, authentication, or fraud prevention;  

- Marketing and communication preferences, including opt-in/opt-out status and communication history;  

- Usage and transaction data (e.g., search history, orders, ad interactions);  

- Location data;  

- Additional information provided during registration or use of the Services; and  

- Aggregated data on user engagement.  

3.2 You agree not to submit inaccurate or misleading information and to promptly notify us of any inaccuracies. We reserve the right to request further documentation to verify your information.  

3.3 If you register via a social media account or link your techkloud account to such platforms, we may access information you have shared per the provider’s policies and will handle it in accordance with this Policy.  

3.4 You may opt out of data collection by notifying our Data Protection Officer in writing. However, opting out may impact your use of certain Services (e.g., disabling location-based features). For details, refer to the section titled **"How to Withdraw Consent, Request Access, or Correct Your Information?"**  

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### 4. Collection of Other Data  

4.1 Like most websites and apps, we automatically collect technical data such as IP addresses, device type, operating system, browser type, pages visited, and timestamps. Cookies may be used to enhance user experience.  

4.2 Our mobile apps may collect precise location data via GPS or Wi-Fi to provide location-based services. You can disable location services through your device settings.  

4.3 Similar technical data is collected when you view pages, content, or ads on our Platform.  

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### 5. Cookies  

5.1 We or authorized partners may use cookies or similar technologies to improve our Services, deliver relevant content, and enable remarketing. Cookies track activity, preferences, and shopping behavior, and may be linked to personal data.  

5.2 You may disable cookies via browser/device settings, but this may limit Platform functionality.  

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### 6. How Do We Use Your Information?  

6.1 We collect, use, disclose, and/or process personal data for purposes including:  

- Processing transactions and communications;  

- Managing your account and Platform access;  

- Enforcing terms of service;  

- Protecting safety and rights;  

- Conducting due diligence and KYC checks;  

- Evaluating creditworthiness;  

- Facilitating customer support;  

- Sending administrative or marketing communications (opt-out available);  

- Enabling user interactions on the Platform;  

- Conducting research and development;  

- Auditing and compliance;  

- Legal obligations (e.g., responding to subpoenas);  

- Business asset transactions (e.g., mergers); and  

- Any other purposes disclosed with your consent.  

6.2 We may disclose your data to comply with legal processes, enforce policies, or protect rights and safety.  

6.3 Additional purposes will be notified to you as required by law.  

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### 7. How Does techkloud Protect and Retain Data?  

7.1 We implement security measures to safeguard personal data, though absolute security cannot be guaranteed.  

7.2 We retain personal data per Privacy Laws and business needs. Data is anonymized or destroyed when no longer necessary for its original purpose.  

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### 8. Does techkloud Disclose Data to Third Parties?  

8.1 We may share personal data with:  

- Affiliates and related companies;  

- Buyers/sellers you transact with on the Platform;  

- Service providers (e.g., logistics, IT, marketing partners);  

- Government or regulatory authorities;  

- Successors in business transactions (e.g., mergers); and  

- Third parties disclosed for specific purposes.  

All third parties are contractually obligated to protect your data and use it only for agreed purposes.